Shipping Policy
Shipping Policy
Shipping & Delivery
We ship orders with care so your bottles arrive safely. Please review our shipping guidelines before placing an order.
Free shipping is available on orders over $2,000.
Order Processing
Orders are usually processed within 1–3 business days after payment is confirmed. Processing times may be longer during holidays, high-volume periods, or limited-release drops.
Shipping Rates
Shipping rates are calculated based on order size, package weight, delivery location, and carrier availability.
- Orders under $500: standard carrier rates apply
- Orders from $500 to $1,999: reduced shipping rates may apply
- Orders over $2,000: free shipping
- Oversized, bulk, or special handling orders may require a custom shipping quote
Estimated Delivery Times
Delivery times depend on your location and the shipping service available for your order. Most orders are delivered within 3–10 business days after shipment.
Tracking information will be provided once your order ships.
Adult Signature Required
Alcohol deliveries require an adult signature from someone 21 years of age or older. A valid government-issued ID may be required at delivery.
Carriers cannot leave alcohol shipments unattended at the door.
Where We Ship
Alcohol shipping laws vary by state. We can only ship to locations where alcohol delivery is allowed by law.
If we cannot ship to your address, you may be notified during checkout or contacted after your order is reviewed.
Packaging
Bottles are packed using protective packaging commonly used for wine and spirits, including molded inserts, bottle-safe cartons, dividers, and cushioning materials when needed.
Larger orders may be packed in multiple boxes to reduce the risk of damage in transit.
Multiple Packages
Some orders may ship in more than one package depending on the number of bottles, bottle size, packaging requirements, and carrier limits.
If your order ships in multiple boxes, you may receive more than one tracking number.
Missed or Refused Deliveries
Because an adult signature is required, please make sure someone 21 or older is available to receive the package.
If a delivery is missed, refused, or returned because no eligible adult was available, additional shipping, return, or restocking fees may apply.
Shipping Delays
Delivery dates are estimates and are not guaranteed. Delays may occur because of weather, carrier issues, high shipping volume, address problems, or events outside our control.
Damaged Shipments
If your package arrives damaged, please contact us within 48 hours of delivery. Keep the bottle, box, and all packaging materials until the issue is reviewed.
Please include your order number and clear photos of the damaged item and packaging.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing an order. We are not responsible for delays or additional fees caused by incorrect, incomplete, or undeliverable addresses.
Contact Us
If you have questions about shipping, delivery times, damaged packages, or order tracking, please contact us.
Email: support@thewhiskeyshopusa.com
Website: https://thewhiskeyshopusa.com